Shipping and Returns

All prints are carefully packaged in protective, rigid mailers (or postal tubes for larger sizes) to make sure they reach you in perfect condition.

United Kingdom
Free shipping on all UK orders. Orders are typically dispatched within 5 working days and sent via Royal Mail, arriving within 2–5 working days of dispatch.

Europe
A flat rate of £8 applies to all European orders. Please allow 5–10 working days for delivery once your order has been dispatched.

Rest of the World
A flat rate of £14 applies to all international orders outside the UK and Europe. Delivery typically takes 7–14 working days, depending on your location and local customs processing.

Please note that international orders may be subject to import duties, taxes, or customs charges imposed by your country. These charges are the responsibility of the recipient and are not included in the shipping cost.
Once your order has been dispatched, you will receive a confirmation email. Tracking information will be included where available.

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Returns & Exchanges
I want you to be delighted with your print, so if something isn’t right, please get in touch within 14 days of receiving your order.

Damaged or faulty items
If your print arrives damaged, ideally please contact me within 48 hours of delivery with a photo of the item and its packaging, and I will arrange a replacement or refund free of charge.
 

Change of mind
If you’d like to return an item simply because you’ve changed your mind, please reach out within 14 days from the day after receiving your order. Items should be returned unused, unmarked, and ideally in their original packaging to ensure they are not damaged in transit. Return postage costs are the responsibility of the buyer unless the item was faulty.

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Refunds
Once your return is received and inspected, I’ll notify you of the approval status. Approved refunds will be processed to your original payment method within 14 days.
 

Custom or made-to-order prints
Please note that personalised or made-to-order prints cannot be returned or exchanged unless they arrive damaged or faulty.
If you have any questions about your order, shipping, or a return, please don’t hesitate to get in touch — I’m always happy to help.